● Unlike regular courier services, Nekopos has low shipping fees, but it has restrictions such as no guarantee against loss or damage. Please be sure to read and agree to the following before using the service.
- If the product is lost or damaged, neither the shipping company nor our store will provide any guarantee.
Additionally, we do not offer any replacement products or refunds.
● Yamato Transport's Kuroneko Nekoposu is a service that delivers parcels to the parcel box, newspaper box, letter box, mail room, etc. of the address written on the exterior of the parcel. If the parcel does not have a nameplate or if the name on the nameplate differs from the shipping address, the parcel may be returned to our store without being delivered.
●Delivery date and time cannot be specified and cash on delivery is not available.
●Nekopos cannot be used for products that are larger than the specified size, or for multiple products, or when the products are bundled with other products that cannot be shipped via Nekopos. In addition, if you purchase the products together with products that are handled by regular courier services and the total is less than 11,000 yen, the shipping fee will be the regular courier fee. (Shipping is free for purchases totaling 11,000 yen or more)
●We also deliver to Okinawa Prefecture and remote islands at a flat rate. (Only for products that can be shipped by Nekopos)
●The estimated delivery time of the product is
・Kansai, Chugoku, Shikoku, Hokuriku, Chubu...2 days after shipping date (2 days after)
・Kyushu, Kanto, Shinetsu, Tohoku, Hokkaido,
Okinawa (main island) - 3 days after shipping date (2 days after)
・Part of Kyushu (Kagoshima Prefecture), part of Okinawa: 4 days after shipping date
・Remote islands (Izu Islands, Ogasawara Islands, etc.) - 4 to 11 days later
●You can easily check the status of your Nekoposu product delivery on the Internet. Please contact us if you need information.
[Kuroneko Yamato luggage inquiry system]
⇒ https://toi.kuronekoyamato.co.jp/cgi-bin/tneko |
